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Using a custom domain

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If you don’t want to use the default subdomain provided by Hiveage for invoices and estimates you send, you can easily replace it with your own custom URL. Instead of directing clients to http://yoursubdomain.hiveage.com, you can just send them to http://billing.example.com. Read on to see how you can get started right away!

Important: SSL is not available for custom domains at the moment, and users will be taken to the Hiveage domain when they try to make payments to your invoices. In the future we hope to support SSL on custom domains by adding SNI (Wikipedia: Server Name Indication)

Step 1: Configure your domain

To add a new CNAME Record for your domain, use the DNS panel of your domain registrar. There, enter the subdomain you wish to use as the Name. For example, if you want to use billing.example.com then enter ‘billing’ as the name. Then enter your current Hiveage subdomain (i.e. example.hiveage.com.) as the corresponding value to your CNAME (some DNS interfaces may label it as Host Name, Fully-Qualified Domain or Data).

Step 2: Configure Hiveage

1. Click the Settings button at the top right of your Hiveage account.

Settings button

2. Click the System Preferences link on the Settings page.

link on the Settings page

3. Scroll down to the Custom Domain field and enter your custom domain (e.g. billing.example.com) and hit the Save button at the top of the window.

Save button

4. Upon saving the preferences you will see the Verify Domain button next to the Custom Domain field. If your domain name is forwarded properly, you will see a green tick in the form field. If you see a red exclamation mark, it means that your domain is not forwarded properly and you should try again in a few hours (new domains and subdomains may take up to 72 hours to propagate correctly.)

Verify Domain button

That’s it! Your Hiveage account should now be accessible at your custom domain.

Updated on June 25, 2018

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